Learnthat.com A+ Hardware Service Technician: Upgrades, Troubleshooting, and Preventative Maintenance

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A+ Hardware Service Technician: Upgrades, Troubleshooting and Preventative Maintenance

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After studying this section you should:

Understand the troubleshooting process.

Identify the problem with your customer. Is it hardware or software? Are they experiencing any error codes or indications? What were they doing when the problem started occuring?

Understand what POST is.

POST, or Power On Self Test is the test the computer runs when you power it on. It checks components and peripherals for problems and reports a problem using beeps or an error message.

Understand the different POST error codes.

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Course Outline

I. Introduction to the Upgrading, Troubleshooting, and Preventative Maintenance

Section 1
II. The Troubleshooting Process
III. POST
Section 1 Review

Section 2
IV. A MultiMeter
V. The Ammeter, Voltmeter, and Ohmmeter
Section 2 Review

Section 3
VI. Cleaning Compounds
VII. Power Problems
VIII. The UPS
Section 3 Review

Section 4
IX. Upgrading a PC
X. Upgrading Memory
XI. Upgrading the Hard Drive
XII. Upgrading the CPU
XIII. Upgrading the BIOS
XIV. Upgrading the Laptop Battery & Hard Drive
XV. Adding PCMCIA Cards
XVI. Adding a Docking Station
XVII. Upgrading Laptop Memory
Section 4 Review

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