MARCH 2005 • 69 Pages • by Staff Writer
If you use Microsoft Outlook to send and receive e-mail messages, you can add one or more ACT! address books to Outlook. Then, you can select ACT! contacts to send e-mail messages to, record those messages to the contact's history, or attach received Outlook e-mail messages to a contact's record. Your computer must have access to an ACT! database in order to use ACT! address books when you open Outlook.
You can set up a default history option for how Outlook e-mail messages appear in a contact's History tab. From the options, you can choose to save only the date, time and subject line of an e-mail message, save the date, time, subject and message text, save the entire e-mail as an attachment, or do not save e-mail to history.
To add an ACT! address book to Outlook 2000:
The Services dialog opens.
The ACT! Address Book(s) dialog opens.

a. Click the Browse button to locate the ACT! database you want to use.
b. Enter the user name for the database.
c. Enter the password for the database.
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Before you can use the new address book, you'll need to close and re-open Outlook.
To add ACT! address books to Outlook 2002/2003:
The E-mail Accounts Wizard opens.
The ACT! Address Book(s) dialog opens.

a. Click the Browse button to locate the ACT! database you want to use.
b. Enter the user name for the database.
c. Enter the password for the database.
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Before you can use the new address book, you'll need to close and re-open Outlook.